Privacy Policy | CAF Moving Claims

CAF Moving Claims provides specialized claims management services to moving companies and their customers. We are committed to ensuring efficient, transparent, and professional resolution of moving-related claims while maintaining the highest standards of privacy and data security. This Privacy Policy outlines how we collect, use, and protect personal information to build trust and uphold our values.

Purpose of the Privacy Policy

The purpose of this Privacy Policy is to inform customers about:

The types of personal information we collect.
The methods used for data collection.
The reasons for collecting this information.
Our practices regarding data sharing and protection.

We aim to ensure that customers can trust that their personal information is handled responsibly and with integrity.

Types of Information Collected

CAF Moving Claims may collect the following types of personal information:

Contact Information: Full name, email address, mailing address, and phone number.
Claim-Specific Details: Contract information, inventory lists, photos, and descriptions of lost or damaged items.
Payment Information: For processing settlement payments or other authorized transactions.

Method of Information Collection

We collect customer information through the following methods:

Direct Submission:
Customers provide information when completing claim forms or communicating via our website, email, or other channels.
Uploaded Documents:
Contracts, photos, and other claim-related documents submitted through our online portal.
Customer Service Interactions:
Information shared during phone or email correspondence with our team.

Purpose of Data Collection

CAF Moving Claims collects customer information for the following purposes:

To process and evaluate claims accurately and efficiently.
To facilitate communication regarding claim status and resolution.
To ensure accurate settlement of claims, including processing payments where applicable.
To improve our services and enhance the customer experience.

Data Sharing

CAF Moving Claims values customer privacy and shares personal information only under the following circumstances:

Moving Companies:
Information is shared as necessary to facilitate the resolution of claims on behalf of customers.
Legal Obligations:
Information may be disclosed when required to comply with legal processes, court orders, or government regulations.

CAF Moving Claims does not sell or rent customer information to third parties for marketing or any other purposes.

SMS opt-in or phone numbers for the purpose of SMS are not shared with any third parties or affiliate companies for marketing purposes

Commitment to Data Security

We take the security of customer information seriously and employ industry-standard measures to protect personal data from unauthorized access, disclosure, or misuse.

For any questions or concerns about this Privacy Policy, please contact us directly through our website or customer service channels.

CAF Moving Claims remains committed to ensuring privacy and transparency in all interactions.